07-04-2023 7:28
Hi,
Are there any issues with Booost ATM?
My live channels only show HD on Movies.
Logged out/in last night to no avail. Speeds are 80/20.
Used to have a Stream Quality option to test but this has been removed from the Now app.
Have JVC Fire TV.
Only Now seems affected.
08-04-2023 7:29
I did. Nothing helped unfortunately.
08-04-2023 19:38
Can I assume the TV software is fully up to date?
Otherwise report with staff via live chat by clicking “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Alternatively you can email support using the address in the below picture.