13-09-2015 21:51
23-07-2017 20:05
23-07-2017 20:12
Hi @Anonymous User,
Here's how you find your TV's software version: -
It's important that you always have the newest version of the TV manufacturers software installed.
Cheers
23-07-2017 20:33
23-07-2017 20:59
Hi @Anonymous User,
According to LG's web site the latest software version for your TV is 04.30.90 which was released on the 19 May 2017
Have you tried 'manually' updating?
Cheers
20-08-2017 20:15
I have exactly the same problem with error code 2.
Today was a Seriously poor service from Now TV. Stream kept freezing during the Spurs Chelsea game, also kept dropping out saying there was a problem, then could not log in to Now TV. Come on Sky, you've taken my money, now provide the service!!!
finally, can no longer login, jus gives usual error code 2 message.
29-08-2017 14:33
This has been going on now for months..
We have confirmed that we are running the lastest version and have also deleted and reinstalled the app.
The router is being rebooted on a very frequent basis (Daily in some cases) and yet we are still being faced with "Error 2" issues.. Constant loss of channel and having to return back to the menu just get back to the channel we were originally watching.
Now I understand that we are all responsible to help our providers with continued development of products even after investing in products and services, but it is now beyond a joke that we are suffering a loss of service as much as we are.
I am even on the register of "Beta" testers.. But my patience is now reaching its point of no return.
Either Sky or LG.. No matter who start to give some direction on this matter before we look at other alternatives and/or action.
29-08-2017 15:12
Hi @Anonymous User,
Out of interest... What's the model number of LG television? And how is it connected to the internet. Hard-wired or wireless?
Cheers
01-10-2017 20:52
01-10-2017 21:02
Hi @Anonymous User,
Error 2 codes are predominately related to 'service' issues. Which could either be down to NOW TV's service or your internet service providers service.
If they persist, I suggest you re-boot your router (and ethernet switches), as it often helps resolve de-synchronising (data packet) errors, clears RAM build-up errors and even static build-up that can cause 'switching' errors!
The standard practice is to disconnect the devices power for around 30 - 60 seconds before reconnecting.
Cheers
01-10-2017 21:09