11-02-2023 21:14
So I have seen so many people with the same issue with NOWTV. Netflix Disney Amazon all stream perfect. But NOWTv buffers every time. I have seen alleged fixes that are not fixes. This is not an internet issue at user end this is a NOWTv problem. What are you doing to fix the problem you clearly have with your service.
I don't want to hear sorry you feel like that I want an actual answer that doesn't say it is user internet speed.
12-02-2024 15:17
Never told you to use the 'Help bot' my instructions were very clear.
What I said was this - use the ‘How to get in touch’ drop down.
When you do that it will give you Live Chat
12-02-2024 22:55
@gavs82008i never said you did.
It was very clear what i said...it didn't wotk.
13-02-2024 9:04
It was also clear you said 'Help bot' which is the top left option. And that leads you to nowhere.
That said, try this link for Live Chat.
https://help.nowtv.com/article/how-to-submit-a-complaint
13-02-2024 11:05
@dexuality whos your internet with? Sony falls under an Android device, and Android TV is terrible! Ideally you should switch to a native app device like Apple TV.