07-10-2015 21:19
I know I'm repeating previous posts here, but dear lord the Now TV PS3 app is dire! I have dutifully deleted it, deleted the data & reinstalled, but I'm still watching the buffering wheel for the third time in a 50 minute programme...I have nice speedy Internet, nothing downloading, no other devices being used. This app is just crap. Plain and simple.
*goes to exit the app and restart it* again...
10-10-2015 20:38
Hi @Anonymous User
Very sorry to hear you're having continuing issues. Is this still happening? ave you tried a wired connection too?
Cheers
Ranj
NOW TV Team
10-10-2015 21:10
I'm on a wired connection, and yes it's still happening. I watch Amazon, Netflix & BBC iplayer with no issues at all, Now TV, constant freezing. My kids watch films on it a lot, even my two year knows the 'turn it off and turn it back on again' routine.
10-10-2015 21:12
And I just accidentally 'accepted' this answer, no it isn't solved!!
13-10-2015 11:42
Hi @Anonymous User
Thanks for your posts and very sorry about the delayed reply.
I have passed this on to our technical teams who will look into this.
Please keep an eye on your emails for further updates.
Birgit
NOW TV Team
14-10-2015 21:57
16-10-2015 17:25
Hi @Anonymous User,
Thanks for posting.
did this happen with the latest episode? or in general? there was an error with this episode that may have also caused the app to freeze. Can you let us know if this is still happening for you?
Thanks
Simon
NOW TV Team
16-10-2015 23:15
19-10-2015 13:31 - edited 19-10-2015 13:31
Hi @Anonymous User
Thanks for the feedback, glad it's behaving but sorry this is a seldom experience. Please let us know if the issue leers its ugly head again.
Cheers
Ranj
NOW TV Team