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Kier1
Advocate

Screen recording software error code 4253024462:4253024462

Hi, I am trying to watch on a PC but I keep getting the above error code.

I have checked for screen recording stuff (such as programmes I use for streaming) and have deleted them all.

 

I have also reinstalled nowtv player but I continue to get this error.

 

Can anyone help?

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8 Replies
Saint1976
Elite 2

Re: Screen recording software error code 4253024462:4253024462

@Kier1 

 

Windows snipping tool?

Chrome screenshot?

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Kier1
Advocate

Re: Screen recording software error code 4253024462:4253024462

Tried both of these but still nothing 😞 

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Saint1976
Elite 2

Re: Screen recording software error code 4253024462:4253024462

@Kier1 

 

Webcam?

Adobe?

Plex?

 

After those I'm out of ideas I'm afraid.

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Saint1976
Elite 2

Re: Screen recording software error code 4253024462:4253024462

@Kier1 

 

Lots of suggestions in this thread. See if any ring a bell with things like conferencing software etc

 

https://community.nowtv.com/t5/PC-Mac/quot-Screen-recording-software-detected-quot/td-p/490652

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Kier1
Advocate

Re: Screen recording software error code 4253024462:4253024462

Thank you for helping but no 😞

 

Even 'Tanvir' from the live chat doesn't know what it is.

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Saint1976
Elite 2

Re: Screen recording software error code 4253024462:4253024462

@Kier1 I have just read an archived Virgin media thread which reported the same error message on a Virgin TV app and it was solved by doing a full system scan with anti virus. It picked up malware which when isolated allowed the app to work.

 

After that, I'm definitely out of ideas!

Screenshot_20200702-195347.jpg

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scn
Advocate

Re: Screen recording software error code 4253024462:4253024462

I uninstalled zoom and it worked after many frustrating attempts with this same error

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Superwolf
Advocate

Re: Screen recording software error code 4253024462:4253024462

I've had this repeatedly on a mac. Turned out it was both Quicktime and Zoom. Quit both and removed from the dock and it went away. Super frustrating.

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