26-09-2021 18:56
26-09-2021 19:21
Correct, I've deleted and re-installed twice.
26-09-2021 19:21
Nope, not that I'm aware of. I do have Apple TV but not connected to it.
26-09-2021 19:25
Hi @Anonymous User
Have you typed the error code in the Community Search box to find any hit results ?
i don't own a Mac or use a PC when watching NOW, so i won't be any further help.
if nobody on the forum who has come across this error code or knows what to try, then jump over to NOW live chat.
26-09-2021 19:38
Thanks mate yeah tried that and just saw others with the same issue with no resolution. I'll try support - thanks
26-09-2021 19:42
Hi @Anonymous User
I would also double check that there is no other programme or software running in the background that is causing the error code and suggest close all applications and just run the NOW Player software.
I am also assuming you are not sharing two screens on your Mac.
Hopefully live chat will know what the error code number means.
28-09-2021 11:33 - edited 28-09-2021 11:34
@Anonymous User some programs don't even need to be running to stop Now streams from starting.
One that comes up here often is Panopto. It only needs to be installed on a device to make Now throw a hissy fit.
Anything that can capture, edit, share or broadcast (including a browser extension) could be the culprit.