09-02-2017 18:14
I have been watching NOW TV through the player on my macbook for a couple of months with no problems. However, I am being prompted to download and install a new version. Whenever I try this installation nothing happens and I have to quit and close Now TV. Any ideas?
Solved! Go to Solution.
10-02-2017 7:42 - edited 10-02-2017 7:55
I just tried this on my machine and it might help...
Note: Before doing this, make sure the NOW TV Player app is closed.
In theory, this should allow you to perform a fresh install of the latest player. Hope that helps.
06-06-2017 18:24
I followed these instruction to the letter (and re-booted after clearing all cookies in FireFox) and I still get the same thing. It downloads fine but then says "installing NOW TV Player", but nothing happens. I'm using an iMac with macOS Sierra Version 10.12.5 but I'm using Firefox (53.0.3 64 bit) browser, as I had problems with using Safari when I first got NOW TV.
06-06-2017 19:10
This is affecting me as well. Tried the App Delete and cookie clear fix. Rebooted. Tried different browsers.Just stalls on the "installing NOW TV Player" window.
10-02-2017 14:22
how can I get uktvplay, it has programs like garage etc.
11-02-2017 9:44
@Anonymous User Followed the fix you suggested after you pointed me here from the other thread! Worked perfectly, many thanks!
12-02-2017 13:30
@Anonymous User
Hi L
You asked, "How can I get uktvplay?", unfortunately, like the rest of NowTV users, you can't because it is not on offer.
You are not the first NowTV user to ask for UKTV Play to be made available and you will not be the last.
However, from a practical point of view, UK TV will first have to come to some sort of contractual/business arrangement with Sky/ NowTV and then develop a UKTV media player that will run on the Roku/NowTV OS.
Therefore, unless the above conditions are met it is unlikely that any of us will see UKTV player hosted by NowTV.
UK Bob
14-06-2017 13:50
I had to join ireland nowtv and installed player and its crap, echo voice, lip sync out, stop start absolutely crap
It worked fine previously without using nowtv player, now I cant view via hdmi, its bloody rubbish, why change to something that doesnt work?
04-03-2018 18:47
Agreed. The Now TV Player is useless. I have a more than adequate PC and have been watching sports via occasional passes on Now TV for years now using Silverlight. Now that we don't have access to Silverlight on Now we are forced to use the Player and it doesn't work. Same problem. Exho sound, repetition and jumping. No fluidity at all. Impossible towatch. Thanks for nothing Now. That's the last pass 'll be buying
05-07-2018 21:21
cancellation
01-12-2017 15:24
last update mess thats it , and live chat to fix it talk to wall , you will get more info and they lied to me today
26-04-2020 9:04
when trying to download player onto my tv screen goes white and i have to re install. allother programmes working fine even netflix