Very, very unhappy with Sky.
Now TV was quite good watching online with website player.
I've just returned to the service; bought a pass; then found I had to download a player.
Did so, and it turned out to be a horrible watching experience.
The video stops and starts; jumps from good to poor quality; making watching a sports game useless.
No, it's not my computer, my browser, nor my connection.
I've been watching BBC player without any problems whatsoever.
This new player uses far too many computer resources:
4 instances of NowTV player running; tried stopping one and the player failed.
2 Cisco executables running as well
Definitely not thought through before rolling out.
Now, because of the very unfair cancellation terms, I can't get a refund even after just 15 minutes!
There is only a refund for those who do not start the pass.
Even though one cannot know how bad the new service is without starting the service in the first place!
That is more than unfair, it's very poor business.
I've effectively given Sky a donation of 33.99. Whoopie!!
Why oh why do companies insist on changing perfectly good products???!!!!!
If it ain't broke.....
