I cannot stream sports content because I have another device streaming. But i have no other device

[Pietrosol]

my device tells me there is another ddevice streaming.  But there is not.  I just wonder if someone can hack into my account and use it to stream

[gavs82008]

@Pietrosol 

Have a full read of this. 
https://help.nowtv.com/article/managing-my-devices

Each browser session is classed as a new device. Without boost you need to make sure you do a clean exit of the stream to the home page. Do NOT simply close the browser or pause, this won't be classed a clean exit. All which is pointed out nicely in that link. 

[RoyB]

@Pietrosol 

If it isn’t what @gavs82008 describes, are you trying to cast? If so, swap the order in which you start the devices, or it can count as two 😢