07-06-2013 21:33 - edited 06-01-2014 12:22
after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account
Solved! Go to Solution.
07-06-2013 21:43
Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
07-06-2013 21:43
Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
07-06-2013 21:45 - edited 07-06-2013 21:49
sorted on the pc, i'll check the ps3 soon, i'll edit this post with further deatils
EDIT: yeah ps3 is fine now, thank you very much
09-06-2013 18:17
Pretty much same issue - signed up and added my PS3 and Xbox, but am now getting the device limit reached message, even though there are 2 empty slots in My Account/Manage Devices?
What's up Sky>
09-06-2013 18:30
Hi phantom73,
Thanks for your post.
I have re-set your devices so please try again now.
Kind regards,
Henrik
NOW TV Team
09-06-2013 21:50
That's done the trick. And a speedy response to boot.
Impressed
Cheers
09-06-2013 21:52
Hi phantom73,
Thanks for that I thought that would do the trick.
Enjoy the movies!
Kind regards,
Henrik
NOW TV Team
12-06-2013 23:46
Hi i've got the same problem. Says Device limit reached but i have no devices listed or attached to my account
Thanks
13-06-2013 16:39
@Anonymous User wrote:
Hi i've got the same problem. Says Device limit reached but i have no devices listed or attached to my account
Thanks
Hi Kristof7780,
Thanks for joining us on the community.
I have sent you a private message regarding this issue.
Hope this helps.
Amber
NOW TV Team
13-06-2013 16:43