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Anonymous User
Not applicable

Demand 5 not working

Can anyone help me resolve issue with demand 5 now tell me it is not there problem and to contact channel 5 how do I delete and reinstall 

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

You could try deleting and re-installig, but Channel 5 are having problems across different apps and platforms.

 

I'm not sure it would do any good.

 

All we can do really is to wait for Channel 5 to fix.

 

Many people have tweeted them over the past few days so I'm guessing they are already aware.

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13 REPLIES 13
Anonymous User
Not applicable

I had to use another device other than Now tv. It’s working fine on that...Prime

Anonymous User
Not applicable

None of my on demand or netflix is working it kicks me straight back to home page 😤😤😤

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

The Netflix App should be fixed.

 

Have you tried a forced software on your box / stick ?

 

This updates your software, fixing any faults in the process.

  • Start by pressing your NOW TV remote control buttons in this order:

Home x5
Fast Forward x3
Rewind x2

  • Select the Update Software option that appears on the next screen.
  • Press OK, even if you already have the latest version. 

With regards to the My5 App, there is a bug on certain TV shows which will jump you back to the home screen (this is happening to me, where some TV shows on My5 play where others crash back to the home nowtv screen).

 

 

My5 are aware of it.

 

youdoodle-2020-05-04T18-53-40Z.jpg

 

Anonymous User
Not applicable
Thanks i will give it a try 😊😊
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