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Jordan
Advocate
‎06-01-2023 9:40

Broadband Buffering

Nothing has changed and my broadband is now buffering when watching Netflix/Amazon. Everything was fine for months and now it does not work properly. NOTHING HAS CHANGED! I can only see this being a issue with NOW Boradband provider. Any other suggestions? Their quick help has kept me with 'be right there in a jiffy' for about a week 

 

Thanks 

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1 Reply
gavs82008
Legend 5
Legend 5
‎06-01-2023 10:28

@Jordan 

Have you checked the status of your line?
Have you done a factory reset to the router?

https://help.nowtv.com/article/improve-broadband-speed

Call the broadband team using the number from the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
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