Offer not working

[Anonymous User]

Wondering if anyone can help. Trying to take the offer I have available for £25 for sky sports. Every time I try to apple the voucher though it comes back with ‘pin not correct’; issue is that it isn’t allowing me to enter my pin at any stage when applying the voucher. Have had this issues both on my iPhone and iPad. Anyone able to advise with this?

[schnapps]

Hi @Anonymous User 

I don't know if both your iPad and iPhone are using the same internet browser when attempting to buy the offer, but maybe before getting in touch with NowTV try a different internet browser just in case that is the cause of the problem.

If no joy, jump over to live chat (use the green chat button on this link below) to see if they can assist further.

https://help.nowtv.com/article/how-to-submit-a-complaint 

[Anonymous User]

Thanks. 

Have tried through a different browser and still the same issue. 

[Anonymous User]

Hey Im in the same boat. Won’t work