07-03-2019 20:18
Hi, I've just taken out the below offer.
£5 for 1 month Movies & 1 month Entertainment and 5 months Kids Stack.
The movies and entertainment are working but when we try to watch anything from the kids section it says we need to buy a pass at £3.99.
Please advise
07-03-2019 20:27
Hi @Anonymous User
A couple of people have reported this where either the entertainment, cinema or kids pass from the £5 offer didn't work for them.
This is one example thread where the OP resolved it.
https://community.nowtv.com/t5/Offers-Vouchers/Entertainment-Pass-not-working/m-p/491522
15-03-2019 18:25
Hi and yes, sorted thanks. Had a chat with support and they provided a 5 month code. They were very helpful.