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kwar20021
Advocate

Kids voucher Not working

Hi, i have a 1 month kids pass, was told only a few months ago by now tv that expiry was 31st dec 2021.

 

I no the kids is now with entertainment. Therefore thought this would get me entertainment?

 

But just says we having trouble with passes right now.

 

Do now tv replace the 1 month kids for entertainment.

 

Please let me know. and will go on the chat to get replaced.

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gavs82008
Legend 5
Legend 5

Re: Kids voucher Not working

@kwar20021 

As you have a voucher for the kids membership I would suggest heading onto Live chat and see what NOW staff can do for you. 

 

It's highly likely they will "swap" it for a entertainment membership for you. 

 

Just make sure to click "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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