15-07-2021 9:40
Hi, i have a 1 month kids pass, was told only a few months ago by now tv that expiry was 31st dec 2021.
I no the kids is now with entertainment. Therefore thought this would get me entertainment?
But just says we having trouble with passes right now.
Do now tv replace the 1 month kids for entertainment.
Please let me know. and will go on the chat to get replaced.
15-07-2021 10:06
@Anonymous User
As you have a voucher for the kids membership I would suggest heading onto Live chat and see what NOW staff can do for you.
It's highly likely they will "swap" it for a entertainment membership for you.
Just make sure to click "chat online".
https://help.nowtv.com/article/how-to-submit-a-complaint