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Dale
Newbie
‎05-08-2022 11:53

Offer voucher not working

I received emails offering now sky sports for £19.99

i tried to sign up all day yesterday and always got a technical error message today voucher expired. Not a very honourable company.

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3 Replies
gavs82008
Legend 5
Legend 5
‎05-08-2022 11:56

@Dale 

Do you have an existing deal in place? Even if it is expiring?

FYI that I do not work for NOW, just a NOW customer trying to help
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Dale
Newbie
‎05-08-2022 12:14

In response to gavs82008
My previous subscription finished last season I had two emails offering the £19.99 deal but could not get past the basket at checkout without system
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gavs82008
Legend 5
Legend 5
‎05-08-2022 12:49

In response to Dale

@Dale 

Have you tried another browser I take it?

Worst case jump onto live chat and speak with staff who should be able to sort it for you. Just make sure you click "chat online" and not "get help quicker" as the latter is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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