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Newbie

Buy now: "Sorry, something went wrong Please wait a moment and try again."

Hello,

I got an email with offer form NOW Tv.  After pressing "Buy now"  each time it shows:

" ! Sorry, something went wrong
Please wait a moment and try again."
 

I logged off and on and tried many times, but it is till the same.

This offer is valid until tomorrow and I am stucked with that "wrong" message for good.

What can I do to solve it?

Many thanks,

Tom

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Legend 5
Legend 5

Re: Buy now: "Sorry, something went wrong Please wait a moment and try again."

Hi @Tom75 

 

I would try using a different internet browser or maybe a private window on your browser when trying to take up the email link offer.

 

If still no joy, jump over to nowtv live chat for assistance & help.

 

Here's a link page below to the nowtv online live chat service.

 

https://help.nowtv.com/contact-us/managing-my-devices

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4 Replies
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Legend 5
Legend 5

Re: Buy now: "Sorry, something went wrong Please wait a moment and try again."

Hi @Tom75 

 

I would try using a different internet browser or maybe a private window on your browser when trying to take up the email link offer.

 

If still no joy, jump over to nowtv live chat for assistance & help.

 

Here's a link page below to the nowtv online live chat service.

 

https://help.nowtv.com/contact-us/managing-my-devices

View solution in original post

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Newbie

Re: Buy now: "Sorry, something went wrong Please wait a moment and try again."

Sorted.

Thank you!

Advocate

Re: Buy now: "Sorry, something went wrong Please wait a moment and try again."

I haven't been able to solve this. I went to chat and the link they gave me was the same. I was told to use a pc when I said was using a chromebook, which is a laptop! They then said to purchase at full cost and I would get a refund within 5 working days...no thanks, just want the offer and a working link.

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Mentor

Re: Buy now: "Sorry, something went wrong Please wait a moment and try again."

'use a different browser' has never worked in the history of the internet. It is lazy-speak for 'we've stuffed up our code and expect you to do the testing for us'. Think I'm subject to the same as I've just shelled out money for no service and NowTV have shut down all of their limited comms.

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