I have spent hours ( 3 to 4 ?) today “chatting” with 4 nowtv customer advisors. The result is that I have no Sky Sports TV and will have none until my contract ends in a few days.
My nowtv stick started playing up on about the 5th Aug, taking upto 30mins to latch up to Sky Sports. This morning I wanted to watch the cricket so I started chatting to the first of the 4 customer service “helpers”. I was eventually told to press the reset button on the nowtv strick. Annoying I had managed to get Sky Sports on my TV after about an hours wait. When I tried to re-log on to the nowtv system I couldn’t. I chatted with a further 3 advisors, changing passwords, etc., before being told that the stick had to be replaced and a new one would be sent! I’ve only been with nowtv 3 weeks!
So I’ll be missing the Sky Sports TV I’ve paid for this weekend. Nowtv don’t seem to give a fig?
PS I was promised the first month free (I still have the email) but of course nowtv have charged me £30 for TV I’m not receiving.