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Anonymous User
Not applicable

Smart Stick/Account

Hi all,

Probably not the rightplace for this but here goes anyway.

Today I bought a smart stick, so I delete the old box and plug the stick into the TV. All is well until I enter the code on my computer. The screen goes blank and the code on the tv just keeps regenerating every ten minutes. I spend about three hours on chat trying to get it sorted but no help. Ive reset the stick, changed my password and tried several different browsers all at the sugestion of the chat team. Now I cant sign in at all on explorer i can sign in on firefox and chrome but the screen goes blank on both and on my phone. The my details tab in my account just brings up oops something went wrong. Any ideas how to sort this out would be appreciated.

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