Sky ID

[Jenster]

I changed my Now TV password and got a message immediately from Sky to say i had changed my Sky ID too. NOW and Sky are not linked in terms of log in and I have never been a member of Sky - why did I get this? Is it spam?

[redchiz1]

From past experience the two systems are linked, but I don't understand why changing your password would have an effect on your ID? 

[RoyB]

@Jenster @redchiz1 

I think maybe this means that changing the Now password changes the Sky logon (if any), made up of the unchanged Id and the changed password.

But certainly, I used to have Sky Broadband, and when I subscribed to Now, it used the same login details. In fact, if I look at who Now thinks I am on my various TVs, some know me by my email address, and some, still, by that original Sky Id.

[Nikki666]

This happened to me aswell just now, i dont have sky and never have

[Jenster]

Thanks for your feedback. The same with Nikki I have never had Sky or an ID and have changed my password twice - each time getting an email from Sky at once. I don't want to try to sign in to Sky in case its spam and takes my password. Now I'm just deleting the emails!

Can a NOW representative explain why this happens please??

[RoyB]

@Jenster 

If you want an answer to that, you will need to contact Now directly.

We are all just customers like you here 😢