SA vs ARG audio issues

[RugbySoundIssue]

SA vs Argentina rugby broadcast is copy/unclear. This is the same on my the and my phone. All other sports channels are fine. 

cant find any support online from now TV so here I am on a community page! 

any ideas that would help? Already tried resetting everything… 

[schnapps · Accepted solution]

Hi @RugbySoundIssue 

Watching the match myself.

Unfortunately there is nothing you can do your end because it's a sound issue by the Argentina Broadcaster that Sky piggy back off.

They are aware of it because a message pops up on screen saying sorry for the sound problem.

[DisappointedUse]

I paid £11.99 just to watch SA vs Argentina today, 05 August 2023. Absolutely disgusting sound, I want a refund, I have guests over especially to watch the game!!! It is NOT THE SAME without commentary.

[RugbySoundIssue]

Madness!! 

[schnapps]

Hi @RugbySoundIssue @DisappointedUse 

Here's a link page below if you want to contact NOW live chat.

Click on the green chat online button and not the get help quicker button.

https://help.nowtv.com/article/how-to-submit-a-complaint