21-06-2021 18:57
I appear to be paying 3 different amounts to now but can't find out why? £9.99 & 5.99 & 3.99.
I have had trouble also with voucher codes
Solved! Go to Solution.
21-06-2021 19:05
@Anonymous User
They seem to be entertainment £9.99, sports mobile £5.99 and kids £3.99.
Check your up coming payments.
https://www.nowtv.com/gb/account/payments
When you are within your account does your account have any active memberships?
https://www.nowtv.com/gb/account/membership
If it’s not coming from your account, then there is a duplicate account or someone using your payment details.
https://help.nowtv.com/article/find-an-account
Then head onto live chat, by clicking “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
21-06-2021 19:05
@Anonymous User
They seem to be entertainment £9.99, sports mobile £5.99 and kids £3.99.
Check your up coming payments.
https://www.nowtv.com/gb/account/payments
When you are within your account does your account have any active memberships?
https://www.nowtv.com/gb/account/membership
If it’s not coming from your account, then there is a duplicate account or someone using your payment details.
https://help.nowtv.com/article/find-an-account
Then head onto live chat, by clicking “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
21-06-2021 19:57
Thanks very much will try this
25-06-2021 18:07
Why am I paying 3 99 for kids tv
25-06-2021 19:19
@Anonymous User
Did you take out a free trial and forget to cancel?
29-06-2021 23:10
I habe been charged 3 different amounts for tv from my paypal account
1st £1
2nd £1
3rd £9.99
All last night, it makes no sense, I agreed to £9.99 for a month, wtf is with these other payment?
30-06-2021 9:39
The £1 is only a “pending” transaction, this will
be to ensure there are funds available in your account upon the first payment from signing up.
Rest assured that this £1 will never come off your account.
Just to confirm, that you said you “agreed to one month” what do you mean by this?
Have you paid and already cancelled?
If you only plan to keep the membership for a single month then you’ll HAVE to cancel it yourself otherwise payments will continue to be made each month.