16-09-2020 20:28
NowTV broadband box was delivered and I couldn’t pick it up so it was sent back to NowTV. I haven’t been able to contact anyone nor have I had any emails asking for a new delivery. It’s been ages and still nothing. Can anyone help?
16-09-2020 20:42
Hi @Anonymous User
Either get in touch with NowTV live chat or phone the NowTV Broadband Team.
Use this link to get in touch with them.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
16-09-2020 20:49
Thanks, however I have tried that many times over many days and had no available agents to help me
16-09-2020 20:51
Hi @Anonymous User
Have you tried the telephone number on the link ?
Or use the web form to send them a message if you can't access live chat.
16-09-2020 20:57
I have used a web form, hopefully it works, thanks for the help 🙂