10-06-2019 9:18
Hi
We have chatted about this previously but I am no longer able to even post using my Android phone.
I can log in but the phone keyboard doesn't come up when wanting to write a post.
Other issues
Unable to quote a post
No emojis
When I am not in work my phone is the only access to the forum that I have and it is frustrating!
Any help would be great 🙏
10-06-2019 9:39
Hi @Lindzi,
Thanks for letting me know you're being affected by this. This is a bug that I reported a couple of weeks ago. It's now under investigation and hopefully our provider will come back with a fix ASAP.
For now, I've had to disable the rich text editor on mobile - so while you won't seen any of the options such as quote or emojis it will at least allow you to type again. Bit of a pain I know but this is just a temp fix until the issue is sorted.
Thanks
Simon
10-06-2019 9:44
10-06-2019 14:01 - edited 10-06-2019 14:05
Hi @Simon-J
I’m lacking Quotes and emojis on this iPad; is it necessary for you also to have these restricted until this issue is fixed?
I can force an emoji by typing its text name, as above, for those I can remember; but if I then Edit, I get an ‘invalid HTML has been removed’ message, have to Enter again, and the emoji jumps onto the next line, all on its own. I’ve Edited this posting to show that. And it can’t be Edited back into its proper place in the preceding line after that.
So not quite right.....
10-06-2019 14:52
Hi @RoyB ,
I'm afraid for now yes as the bug is with the rich text editor. I know it's a pain but if we turn it back on no one can post on mobile 😞
I'll make sure the issue is treated as a top priority by our provider and hopefully we'll have it fixed soon.