23-03-2021 15:29
At the moment my NOWTV is not working on Apple TV. Just states ‘unknown product (1206) whenever you click onto a show or sports channel.
23-03-2021 15:55
Here too, just on sports
23-03-2021 15:59
Me too same problem. Any ideas how to fix anyone?
23-03-2021 16:00
Unable to find any help from Now direct - I also am getting an error showing - must be lots of us they ar now admitting to experiencing difficulties. Urgh in the middle of the cricket
23-03-2021 16:41
Having the same issue.
23-03-2021 17:08
Same here - any newsroom Now TV or Apple?
23-03-2021 17:08
from, I meant !
23-03-2021 17:19
Are you using an ATV 3, ATV4 or ATV 4K ?
I don't own an Apple TV myself to see if i can replicate the fault.
If using an ATV4 or ATV 4K have you tried a fresh NOW App download on your boxes and a reboot of the box and your Router ?
Just been over NOW Twitter and couldn't see anything reported to date with regards to Apple TV boxes.
Here's the link page to reach out to NOW live chat.
https://help.nowtv.com/article/how-to-submit-a-complaint
23-03-2021 17:32
I just checked and it seems to be back
23-03-2021 18:31
Thanks - yes mine's working again. What was that????