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xavier5000
Mentor

Refrence numbers for account

Hi Everyone...does anybody know where to look for the reference number I was supposed to get so that I can backtrack any complaints and or cancellations...I cannot talk to anyone on the helplines if I can't find my ref number...I have set up the account so I can access my account but does not show ref number...any idea? Thanks in advance

 

deano

 

1 Solution
gavs82008
Legend 5
Legend 5

@xavier5000 

If you go to your account then

  • My details & settings
  • Personal details

In here you should see your account number at the top of the page. 

 

Assuming this is what you were after?

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

7 Replies
gavs82008
Legend 5
Legend 5

@xavier5000 

If you go to your account then

  • My details & settings
  • Personal details

In here you should see your account number at the top of the page. 

 

Assuming this is what you were after?

FYI that I do not work for NOW, just a NOW customer trying to help
redchiz1
Elite 2

If it relates to an ongoing, or previous issue then you will have received a case ID by email. 

xavier5000
Mentor

Cheers 

Found it...thought it would be on activation emails....thanks for the quick response...deano

 

redchiz1
Elite 2

@xavier5000 I would go back to that last post and edit out your account number, unless you want the whole internet to have access to it! 

xavier5000
Mentor

oh crap...thought it was a copy paste of the reply....cheers deano

 

Saint1976
Elite 3

You can't edit or delete after a response. @Simon-J or another admin would have to delete the comment with the account number.

redchiz1
Elite 2

...or just the account number!