27-03-2017 21:45
27-03-2017 21:47
28-03-2017 7:21
28-03-2017 9:26
28-03-2017 12:12
28-03-2017 13:28
Hi @Anonymous User,
Sorry for the delay. I've asked someone from our broadband team to have a look at this for you - you should receive a reply soon.
Thanks
Simon
28-03-2017 14:11 - edited 28-03-2017 14:12
@Anonymous User We have looked at your details and have passed them on to Openreach for further investigation. As soon we have an update we will contact you.
30-03-2017 14:36
Now had an email to say I won't go live until 13 April - so that's three weeks from the original date and no satisfactory explanation as to why. I want to cancel my order but it appears that I cannot do this now the box is on order and will be expected to return it when it finally arrives instead.
Not happy - I want to cancel the order today and get a refund on the setting up fee.
03-04-2017 16:17
My phone and broadband were due to go live on the 20th March. I'm still waiting
01-05-2017 22:16