I've tried to put a film on this morning and my black box is saying (Sorry, the region you're trying to watch NOW TV in isn't supported) and to type roam into the help page.
I've gone in to the help page, that didn't help much.
I'm in the UK and my settings are on the UK. I'm stuck I need you're help.
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with virgin media routers, it usually takes about half an hour to gain a new public IP address and can take longer Luckily, I've never had this issue myself. The one good thing about virgin's routers is that there is to put in modem mode so that you can use your own router
I'm experiencing the same problem. I believe this is also the root of the "Sky Id Error 288" error which I experience while trying to log in.
Restarting the router to get a new IP address is all well and good as a temporary workaround, but it's not exactly sustainable is it - hang on everyone, sorry about what you're doing online, I just need to reboot the router so i can log in to NowTV.
There appears to be n issue at Now TV's end, where valid UK IP addresses are not being recognised as such. Could you confirm that this issue is under investigation, and will be fixed?