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benhamlin41
Advocate

Re: ⚠️ Blue screen on your box / stick

Casper @ 20:15 07/11/2020.

Now tv black box 84274J000041

Samsung model LE32B450C4W

original hdmi and power cable supplied  being used.

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Kirstshep78
Observer

Re: ⚠️ Blue screen on your box / stick

Now TV box on a Hitachi TV Blue screen stating

'NOW TV currently unavailable' since around 5pm. And STILL unavailable.....

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LydiaLouie
Advocate

Re: ⚠️ Blue screen on your box / stick

Hi the blue screen has just started this morning. I have a black box, hdmi, LG tv that’s an older version (so not smart) - it started flashing a full blue screen intermittently while watching “the vow” documentary. 

Have any answers/resolutions been recognised? 

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WD4
Advocate

Re: ⚠️ Blue screen on your box / stick

I have black NOWTV box S/N326670100572.

Blue screen appears all the time on all programmes watched irrespective of programme or time.

Connected to Samsung TV using cables supplied with Now TV box. Was working well until about 2 weeks ago. 😬. please resolve ASAP. Thank you.

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bebetter
Newbie

Re: ⚠️ Blue screen on your box / stick

Black box

Samsung TV original power cable and hdmi

Very frustrating 

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WD4
Advocate

Re: ⚠️ Blue screen on your box / stick

Issue now resolved (hopefully!😬).

Removed power and HDMI cables from NOW box and rebooted router and reassembled.

Currently ok. Watch this space 🙄

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WD4
Advocate

Re: ⚠️ Blue screen on your box / stick

Indeed so!

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RacingDave
Advocate

Re: ⚠️ Blue screen on your box / stick

Blue screen flashes every minute for a couple of seconds.

Black box s/n 3266AV207251

Sony TV

All original cables 

 

Really annoying. 

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Ben8
Advocate

Re: ⚠️ Blue screen on your box / stick

This happens bang on every 60 seconds.

 

The blue colour is the same as the background on the nowtv menu.

 

TV does not show any sign of losing input.

 

Seems to happen across all content, I've just watched 10mins of FBI S2E06 and counted 10 flashes every 60 seconds with a stopwatch running.

 

Using a NowTV Black Box (fairly old now I admit, but has always worked flawlessly).

 

One thing I have noticed is that when I pause the stream the same blue screen appears permanently (no text, no pictures, no logo or anything). Could this be related to pausing a stream and it not resuming properly? I'll test this later. If I let the content play right to the end (past credits etc.) the same blue screen again.

 

Happy to try beta updates if you need someone to test fixes - I have a couple of identical black boxes...

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Sarahnowtv40
Advocate

Re: ⚠️ Blue screen on your box / stick

I really hope this gets sorted soon as I have just resubscribed at £9.99 and found this error, its sooooooo frustrating!! 

It doesn't matter what time of day or what programme it does it all the time.

I have an LG tv with now tv black box and hdmi cable

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