29-08-2020 17:01
Hi
Every time I push the home button it takes me back to the my apps page.
Anyone else having this problem?
Thanks in advance
29-08-2020 17:41
Yes got same problem. On a number of devices. Trying to watch Rangers but it is not working. @Karl-F
31-08-2020 13:56
I'm also having the same problem with the Now stick. One room is used more than the other and I even tried changing the sticks in case one was faulty. Problem still happened, really hoping they fix this soon.
31-08-2020 16:01
It's getting really annoying now.
Even when you on live to guide if you push to scroll up it takes you back to my apps for some unknown reason.
02-09-2020 10:16
When I'm watching a channel and press the back button it takes me to the programme guide, but when I try to scroll to another channel it goes to the 'My Apps' screen. Why has it become so difficult to simply change channels?
02-09-2020 11:39
Hi @Anonymous User
It's a bug with the new look interface (i am in the same boat) NowTV are aware of it together where some customers are also experiencing "Unknown Page" error message whilst watching a NowTV stream.
Where it looks like NowTV will need to issue a software patch update (don't know the time frame involved unless NowTV decide to rollback the firmware on everybody's NowTV branded devices, which i have only seen happen once in all the years i have subscribed to NowTV).
02-09-2020 12:01
Thanks. Will be interesting to see how long the fix takes.
02-09-2020 14:13
from sunday iam getting blue screen unknowen error on my 2 now tv sticks
live chat not much help its not my tv it new ui update on now tv sticks its between 15min to 1hour
when press back key it go to apps
07-09-2020 8:38
how do you get secret screen! ifed up with this unknown error