Hi @Anonymous User
When you cancel the 7 day trial, make sure you go through all the steps on screen (approx 4 steps) until you get the green thumbs up cancelled message.
Then go back to your My Account > Passes & Vouchers on here to see if there is a cancelled message in red text next to the entertainment pass.
You should also receive an email confirmation that you have cancelled a pass on your account.
When going through the cancel process you may be offered a discount retention offer at a reduced rate.
if you are lucky to get a good retention discount, then it's up to you if you want to accept it,
When you setup the nowtv box the vouchers should kick in immediately if you haven't got an active cinema pass or on the next scheduled payment date if you have a pass.
The Day sports pass will be saved on your account and you should be able to use this pass when you like (just to be safe no more than 12 months).
If you are offered an Entertainment retention offer then i would assume the entertainment one month voucher will kick in after the first due discounted rate payment and you may lose out on any further months at a discounted rate (so it might be a good idea to refuse the discounted retention deal if you are lucky to be offered one and see if you will be given a retention offer in the future instead where you can take advantage of the full duration of the retention deal).
