19-11-2016 8:11 - edited 19-11-2016 8:13
Hi,
Just woke up this morning to find my smartbox stuck on the home screen as below photo.
http://eriks.duckdns.org/misc/20161119_080123.jpg
The light flashes when remote is pressed / and clicks when pressing the top left button on remote but nothing happens.
I've pressed the reset on the botton and went through the setup again but once all done I'm stuck on the same home screen as above.
Logging into my router even shows it as connected ?
Smartbox-frontroom | B8:A1:75:16:7A:8A | 192.168.1.248 |
Any ideas how to fix ?
Thanks.
19-11-2016 9:47 - edited 19-11-2016 9:48
its all back now, unplug again and turn on
19-11-2016 9:38
Me too, up on a Saturday morning unplugging cables, resetting boxes etc
19-11-2016 9:38
It would be good if sky posted In this topic with a update on how they are fixing there blunder and when . Instead they close there live chat and send out generic emails 👎 They should be embarrassed.
19-11-2016 9:39
I am having the same problem too..switched on to watch Soccer Am and my box is frozen
19-11-2016 9:43
Try: Press reset, as box loads press now button. On mine this bought up a blank page, press reset again it loaded. thanks to @Anonymous User for suggestion in other thread in Roku section.
19-11-2016 9:49
19-11-2016 10:09
Is it just me or is the picture lower quality now? It was very good previously, but now its just SD for me?
19-11-2016 10:59
I have the same problem and have tried all the supposed fixes.
Is it even worth taking the box back to the shop for an exchange as everyone seems to be affected by this issue??
Izzi in Edinburgh.
19-11-2016 11:04
Problem seems to be fixed now 🙂
20-11-2016 10:29
MINE TOO.SENT BACK TO ARGOS AND GOT NEW MACHINE BUT WAITING FOR IT TO HAPPEN AGAIN.IF THEY DONT WANT ALL THE BOXES BACK THEY BETTER FIX SOON