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James97
Advocate

Can’t get past error since stuck had updated itself don’t have a home screen

now stick has updated itself however pops up with ‘error, an error prevented some apps from installing please try again. To try again go to the Home Screen and and from settings selects software update’. 

have updated it 10 times like asked, disconnected it from Wi-Fi and re done it, unplugged the Wi-Fi and tried again, Factory rest it multiple times and nothing has worked and unsure on what to do other than just buy a different one. 

any help would be appreciated. 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@James97 

Similar issues reported on this thread. Use the methods in my posts to speak to staff and report the fault.

https://community.nowtv.com/t5/NOW-Stick/Now-TV-stick-Can-t-run-app/td-p/594414/jump-to/first-unread...

FYI that I do not work for NOW, just a NOW customer trying to help