19-01-2018 22:36
01-03-2018 20:09
Hi Karl,
As requested:
Device ID is: 568738392251
Serial No. : XY008G392251
Regards, Lainey
04-03-2018 22:01
Hi.
I am having the same problems and my nowTV box claims to be up-to-date. Please could you push the same patch/update to my box.
serial no: YX00AD301953
device ID: 5686CA301953
Regards
Chris
07-03-2018 22:52
21-02-2018 16:15
Hi Karl, please update mine - my serial no. is 5686D0965385.
Thank you! - Sarah
21-02-2018 16:32
Hi @Anonymous User
Thanks for providing us with this number.
We've recently updated our previous post and wondered if you could grab another number for us.
Please power up the box and head to Setting > System > About - and provide us with the number that starts with XY - this may be labelled as serial number.
Any questions please give me a shout.
Karl
21-02-2018 16:37
22-02-2018 11:17
Device: 56866A358660
Serial number: YX00A6358660
21-02-2018 20:30
Serial no YX00EA461242
Device iD 568879E461242
01-03-2018 9:17
@Anonymous User wrote:
Serial no YX00EA461242
Device iD 568879E461242
Hi Gadget,
Can you please double check your Device ID, we think it may have an extra digit and stopping us from sending the update to your box.
Thanks,
Karl
03-03-2018 12:35