06-04-2018 17:48
06-04-2018 17:55
@Anonymous User
Welcome to the forum. Have a look at the following thread to read what other people have tried and if you have no luck try replying to that thread as you may get some replies
https://community.nowtv.com/t5/NOW-TV-Smart-Box/Now-TV-Smart-Box-NowTV-App-after-Update/td-p/460389
Going into your router settings and setting the 2.4GHz wifi band to 50% power may be one possible solution.
06-04-2018 18:03
Sorry I see you've already posted in that thread, hopefully working your way through the posts something might work or someone else will reply.
11-04-2018 10:09
11-04-2018 13:00
Im the same. It’s been this way for about a month and it’s driving me bananas. They sent me a new box but the same thing is happening. I will try and run through these solutions on the thread above.
12-04-2018 18:43
Hi @Harry16
Read this link below, which should explain how to reduce the WiFi power to 50% on a TalkTalk router.
https://community.nowtv.com/t5/NOW-TV-Smart-Box/Smart-TV-Box-Now-TV-not-connecting/m-p/464156#M5726
16-04-2018 10:50
16-04-2018 14:26
19-04-2018 13:26