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Anonymous User
Not applicable

‎19-01-2017 12:57

Can't access now tv app

Trying to use the now tv app on my smart box and it's saying

'upgrade to get back into NOW TV! Sorry but this version of now tv is no longer able to be supported. Please update by going to Settings.'

I've tried updating the box multiple times but no update is showing I've also tried to manually check for updates, any help would be appreciated? Thanks.
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1 ACCEPTED SOLUTION
Andy
Legend 5
Legend 5

‎19-01-2017 14:28

In response to Anonymous User's comment

@Anonymous User

 

Yep your NOW TV app is quite a bit out of date, the current version for the release (I see you've also got trial apps by the look of it) is 3.7.88

 

I'd recommend doing a factory reset as that's the easiest way of getting the update server settings back to normal. 

View solution in original post

10 REPLIES 10
Andy
Legend 5
Legend 5

‎19-01-2017 15:50

In response to Anonymous User's comment

@Anonymous User Glad you're sorted again, hopefully it will behave from now on!

0