cancel
Showing results for 
Search instead for 
Did you mean: 
Ishie
Mentor

Re: New Help homepage - Feedback Wanted!

Get real people to answer questions not machines, I keep asking same question and being told can't answer that arrrrrrrrrrrfr

0 Thanks
Reply
RoyB
Legend 5
Legend 5

Re: New Help homepage - Feedback Wanted!

@Ishie 

 

We’re real people. Ask us.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
Chris195528
Scholar

Re: New Help homepage - Feedback Wanted!

what's the point in a help page if you do not respond to any questions ? I have been contacting your tech guys for 7 days for a fix to get now TVs working again on my I pad 4 which now crashes since you updated the app last week    Unfortunately I have received no reply and no fix 

0 Thanks
Reply
SteT
Mentor

Re: New Help homepage - Feedback Wanted!

I see @Karl-F  lit the touch paper and legged it!!!

 


British
if someone lights the touch  paper  or lights the blue  touch paper, they do something which causes anger  or excitement 
This kind of remark is guaranteed to light the blue touch paper with some Labour politicians.

 

0 Thanks
Reply
xxxxmasrge
Mentor

Re: New Help homepage - Feedback Wanted!

plzzzzzz undo the changes to the homepage  i was quite content with the ease of use now you have changed it and its a mess took me 5 mins just to get the live tv on why bust something that was working ok in the first place 

Saint1976
Elite 2

Re: New Help homepage - Feedback Wanted!

@xxxxmasrge when you switch on the device and arrive on the landing page, just press the back button and it opens the old menu. TV guide is there. Or press the * button and you can open it that way. The new layout is virtually the same.

0 Thanks
Reply
Kheems88
Advocate

Re: New Help homepage - Feedback Wanted!

Why has the now tv app disappeared from the homepage. I am using the now tv box on the tv, it seems messy to me. 

Kenny9
Advocate

Re: New Help homepage - Feedback Wanted!

It's a mess mate, using the back button to access the sidebar results in a loading page. It's slow to respond and the linear layout of the "homepage" is just far to lengthy without the option of being able to round robin to the bottom or top. I see what they tried to do by unifying it with sky q and putting everything on one page but it feels like a board room decision and not that of a UI designer as it's about as good looking and functional as a truck falling off a cliff.

xerta22
Mentor

Re: New Help homepage - Feedback Wanted!

Hate the new now tv lay out since update find it a complete waste of time and more time to get to programme  now

NHS-ICU-NURSE
Scholar

Re: New Help homepage - Feedback Wanted!

Great work you have done , Is this just your draft copy of what you have thought up or do you have others in mind ?

@Karl-F