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Community Manager
Community Manager

New Help homepage - Feedback Wanted!

Below are some early concepts for a new homepage of the NOW TV Help site.


  • Version A is the current Help homepage.
  • Version B shows an idea of how the page could look for people who aren’t signed in.
  • If they sign in the page could include some additional features like in Version C.


We’re excited to hear you thoughts, so have a look and let us know what you like or don't like. Here are some questions to get you going:


  • What are your first impressions of these concepts?
  • Do you think they would help you find content more easily than the current layout (version A)?
  • Which part of the page would be most useful for you?


We’re trying to offer more personalised help to solve problems faster, but to do this we need users to have signed in.


  • Would you find the additional features for signed in users in Version C useful?
  • How likely would you be to sign in?


If you have any other suggestions of how we can improve the design, leave us a comment.







Legend 5
Legend 5

@Anonymous User 

The UI has been absouetly fine on all my devices. 


iPad, works like a charm

Amazon Fires tick 4K works smoothly

Sony Android TV, zero complaints. 


The only devices I have heard about the UI being slow is on older devices like the NOW stick and older Roku sticks. 


What you have to bare in mind is Comcast owns Sky, who has launched Peacock TV in the US. Which has a very similar layout and branding to NOW. My guess is that they want to somehow "launch" Peacock in the UK, and NOW is that platform what they are going to use it for.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

@gavs82008 @Anonymous User @Anonymous User @RoyB 


I have a Google Chromcast And It Very easy to put now tv on that,

It can be done in under five minutes and no buffer also.


Few ways you can put now tv as well as apple and all the local players bbc itv C4 more4 plex 


The Google chromcast is the same as a play store on your phone.


NOW TV on Chromecast with Google TV


[1] Navigate to Search option on the Home screen.


[2] Search for Downloader or type it in or use the voice remote.


3] Install the app and click on Open to launch the app


4] Enter the URL: in the URL field.


[5] Click on Go to start downloading the app


6] On the downloading page, click the Download APK option.


[7] After downloading the file, Install the Now TV app.


Note: To install the app, you need to Turn On the Unknown source toggle from the settings


That's it all done 




Anonymous User
Not applicable

Hi I need to disagree with you am afraid 


I have used a Google TV chromcast and you can down load every channel you can probably think of... As well as Google own apps, TV show movies, hbo, netflix, apple TV now tv, plex all sorts.


If you have now tv on you laptop or phone as long as they are both on the same network you press the cast button so that easy as well,

If you didn't want to go thought the apps etc.


You can cast your phone over to the Google chromcast and use the big screen it always has the ever popular and better month by month Stadia Games you can use plus like the play store you just go to the same play store your already logged on to and instead off using the apps onn the phone just use the chromcast remote Bluetooth and voice activation also..


Link for you this is just what you get on the chromcast for Google not any other apps you can have on there this is a tiny chunk of it


END of the day we all have our favourites so it's down to the individual 

Legend 5
Legend 5

@Anonymous User 

Like you said it’s down to personal preference.


However on both my Sony Bravia Android TV and Amazon Fire stick I have HBO Max, Peacock TV, Paramount+ and Hulu, as well as all UK apps like iPlayer, All4, ITV, My5, NOW, BT sport and every single app installed works absolutely fine. 
The workarounds are there for those who want to use it.

Also the NOW app is available on Amazon fire sticks and Sony Bravia Android TVs, so I’m sorted. 

Nothing against a Chromecast devices, I just prefer Amazon Fire sticks for travelling and my Sony Bravia Android TV for home use.  

FYI that I do not work for NOW, just a NOW customer trying to help

@gavs82008  @Anonymous User 





I too have a chromecast device but, being a simple kinda guy and easily pleased, I use mine to play my digital albums, which works out fine especially when I am also sipping a cool alcoholic beverage.


Yeah, personal choice RULES.



UK Bob


PS. Like right now.