26-12-2020 15:12
@Anonymous User
Try deleting and reinstalling the app.
If that fails, set the TV back to factory settings. This often squashes bugs and for whatever reason allows the app to work again.
26-12-2020 16:05
i have been getting this error for weeks the work round not working today by pressing sky store i have now tv stick
26-12-2020 16:08
@Anonymous User
As a suggestion set the Now TV stick back to factory settings.
This often squashes bugs on the device.
26-12-2020 16:10
thanks i will give this a go
29-12-2020 16:44
I keep getting this error message. I've switched off, rebooted several times, but it won't move off this page.
Currently using a NOW TV Stick. Can anyone help/advise? Help function doesn't have this as a specific query.
Thanks
29-12-2020 17:21
@Anonymous User
Have you tried setting the stick back to factory settings?
17-01-2021 13:59
My remote control isn't working and also its saying currently unavailable
17-01-2021 14:06
Hi @Anonymous User
What playback device are you using ?
Have you tried fresh batteries in the remote and then press the back button on the remote and then jump back into the NowTV stream you want to watch.
If that doesn't work, then see if unplugging the power to your device for a minute helps.
17-01-2021 14:11
@schnapps thank you.
Batteries are new... Its a now tv stick. Iv switched it off and back on... I've now unplugged it to see if that helps.. Its so frustrating as I can get it on my phone 😢
17-01-2021 14:17 - edited 17-01-2021 14:18
Hi @Anonymous User
I am guessing you tried the Sky Store button trick previously mentioned on here ?
Also from memory this recent error fault effected BT Broadband users who had to enable file sharing on their Router.
I believe this recent error message can be caused if you are also using a third party software such has Ad blockers like Pi - Hole on your Router.