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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Best replacement for Now TV box

Hello, I have a NOW TV black box (with the blue writing on top), with the television aerial plugged into the black. What is the best replacement set-top box when this goes belly-up? This is only for the spare room. I understand with the NOW TV sticks...

Resolved! MLB app

hi been watching mlb app for some time now with no issues went to watch it yesterday the app begins to start then nothing any ideas please

Setting up NOW Tv Box

I have an 'elderly' NOW TV Box (Black) Not too sure what the colour denotes....Until recently the box was working perfectly in the home address when I decided to upgrade to a NOW TV Stick....This also works as expected. In the meantime the Black box ...

Upgrade from Now TV box to stick

Hi there My Now TV box is a few years old and is starting to play up.  Would Now TV upgrade me to a stick seeing as I have a subscription with them?  TIA


I have a NOWtv box & also with NOW broadband. Of the past few weeks I’ve been getting a lot of glitchy on screen with a white bar across the screen & a snowy effect. I have reset, turned on & off, unplugged everything & had the line checked & everyth...

NowTV Won't Load

Hi, I've had issues for the last 24 hours watching NowTV on both my black box and Roku box. The home screen on the black box is just spinning circles and when I go to NowTV through my apps, it opens briefly and crashes on both players. I've done fact...