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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Blue screen

Have Now TV fixed the intermittent blue screen flash on the now tv black box ? I have tried on 2 different boxes and 2 Samsung TVs both do the same thing. It really is quite annoying when trying to watch a movie. I read through the posts (of which it...

Now tv

Nowtv box just stopped working. Nothing on screen. Sky works on my BT box though but not so good picture.

Error messages

I have the Now TV app on my LG TV and it has worked reasonably well except for the occasional blurring at times. After a while, I connected my Now TV Black box and had much better reception and no blurring of the picture, at least for a short period....

Now TV Black Box Restart on Home Button

Hello All, For last month or two, I have weird problem with Now TV Black Box. On pressing the home button on remote device restart. Factory reset doesn't help either. Main apps I use are Disney+, Prime and Youtube other than Now TV. I wonder if any o...

Devices not appearing in Device Manager

Hello, I have just set up an older box which is black and although new, was from 2018.  I have had to update the software and register it in the usual way and have added it to my account and it plays movies from NOWTV. However, when I log into my web...

Resolved! Cant sign in on eetv

I cant sign in on me eetv its says that there’s something wrong with my account but i can sign in on other devices???

Amazon Prime

Okay so after having a now tv box for a while now, chuffed that Netflix was finally added, just wondering if Amazon prime is in the works of being added  as on the now tv box it mentions the roku channel store so, would my now tv account work on the ...