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Geluk
Expert 2

Software is up to date but getting numerous pop up telling me to restart

Anyone getting this, this afternoon. had 4 or 5 pop ups telling me to restart to enable me to keep watching, but keeps coming back.

Trying to watch final Banshee episode; very annoying 😞

 

UPDATE

See many posts in other threads too on this; have powered device on+ off- no difference:~(

4 REPLIES 4
Anonymous User
Not applicable

I've had this all afternoon, trying to watch game of thrones, gave up. Even replaced the box with a new one still the same issue. Help would be nice.

Andy
Legend 5
Legend 5

@Geluk @Anonymous User

 

NOW TV are aware of the issue and have posted a Service Status about the issue here

http://community.nowtv.com/t5/NOW-TV-Service-Status/Restart-error-message-when-viewing-15-06-2016/m-...

Best thing to do is to subscribe to that post by clicking Topic Options - Subscribe when you get there (you need to be logged in first to do this) and then you will receive an email notification of any updates.

Hopefully it wil be resolved soon.

SeeMoreDigital
Legend 5
Legend 5

Hi @Geluk,

 

Yes... this Restart to keep things running smooth topic is building up posts with the same observations Smiley Surprised

SeeMoreDigital
Legend 5
Legend 5

Update: There's now an official Restart error message when viewing 15/06/2016 service announcement!