All4 App not working on Now TV Stick

[AndyB52]

I have both a NOW TV stick and a Roku Express box.

Recently, the All4 app has stopped working on the NOW TV stick - gives an 'Well, this is embarrising, something went wrong' message. However, if I launch the All4 app on the Roku box, it's fine and it goes straight in.

I did a software/app update on the NOW TV stick plus a restart, still to no avail.

Any ideas? The error code is All4-008

/Andy B

[gavs82008]

@AndyB52 

When you say restart is this a factory reset?
https://help.nowtv.com/article/hard-factory-reset-now-box-stick

Otherwise report the fault with All4 directly.

https://www.channel4.com/4viewers/contact-us?my_message_is_about=All+4+-+on+demand+website+and+apps&...

[schnapps · Accepted solution]

Hi @AndyB52 

Did you try and remove the All4 App and reinstall it again which worked on this link thread below ? 

https://community.nowtv.com/t5/NOW-TV-Box-black/Channel-4-app-not-working/m-p/586964 

[AndyB52]

Hi,

It's working now. I had to delete and re-install the app and it now works. Frustraiting when this happens, but it seems fine now.  Thanks

/Andy B