Now tv app not working

[Anonymous User]

Nowtv has been working fine the last couple days. Went to go on the nowtv app but keeps taking me back to the best of catch up page. Everything else is working apart from the actual nowtv app? Any suggestions? Tried restarting it and turning it on and off

[Anonymous User · Accepted solution]

If you are having issues with the NOW TV Box (Icon Disappeared) please try the following steps.

Navigate to Settings>System>System Update

Follow the on screen messaging and check if the icon has come back. If this does not work please unplug your box by swithing off the power at the mains for 10-15 seconds and then turn the power back on again.

[Anonymous User]

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@Anonymous User wrote:

If you are having issues with the NOW TV Box (Icon Disappeared) please try the following steps.

Navigate to Settings>System>System Update

Follow the on screen messaging and check if the icon has come back. If this does not work please unplug your box by swithing off the power at the mains for 10-15 seconds and then turn the power back on again.

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The app has disappeared from my TVs box.  I have tried rebooting and unpluggingnit.  Nothing seems to work,

[SeeMoreDigital]

Hi @Anonymous User,

I can see from your profile that you 'registered' back in Jan 2013. Do you have a 'white' or 'black' NOW TV box?

Cheers

[Anonymous User]

Hi. Yes this worked thank you. For anyone else having the same issue this will resolve it!!