07-11-2019 17:29
So I have recently signed up to now tv and broadband.
I assumed I would get a box that connects to the tv along with the broadband.
I have the broadband box but not been given a box that I can connect to the tv so I can watch it on my tv and not my phone! I have paid for a kids pass for my child to watch on the tv.
I cant find a contact number for nowtv. What do I do? Do I have to pay separately for a box to connect it to my tv. Maybe I’m being stupid but I’m now a single mum on my own and have no idea how this works.
Solved! Go to Solution.
07-11-2019 17:34
Hi @Anonymous User
The NowTV Broadband deals don't come supplied with a NowTV streaming box or stick where you need to provide them yourself or purchase them separately.
With NowTV Broadband the only hardware you get is the Hub Router.
See if you own any suitable supported devices from the link below (click the green down arrows next to the different categories to expand the on screen information).
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv
14-11-2019 18:19
I also fell for this I paid thinking I would get a TV box but I haven't it's bad advertising
14-11-2019 22:56
Hi @Anonymous User
NowTV would be most concerned if some of their advertising gave the false impression that you would get a TV box 😱
Can you please give a reference to the advertisement or description that you saw which gave you this impression, so that it can be speedily corrected?