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Anonymous User
Not applicable
11-09-2015 18:52
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Now TV freezing
After reseting and reconnecting to Internet my now TV box prompts a software update. Which it does successfully 100%. Then the screen freezes and can not do anything at all except reset. . Ggrrrrr helpppp
403 REPLIES 403
Anonymous User
Not applicable
19-11-2016 10:11
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@ukbobboy from reading other posts, most seem to back on and viewing fine, are you still stuck on the home screen with the 4 colour circles?
ukbobboy
Legend
19-11-2016 10:14
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@Anonymous User
Well W
Yes, I've got a tad past that but still bricked, I'm gonna remove that plug again and see what happens.
UK Bob.
Anonymous User
Not applicable
19-11-2016 10:16
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Ok, good luck I'm sure you will be fine. 🎅
ukbobboy
Legend
19-11-2016 10:18
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@Anonymous User
Cheers W
I'm off to get some breakfast, I'll check again again in 30 or so minutes.
Catch you later.
UK Bob
Anonymous User
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19-11-2016 10:20
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@ukbobboy enjoy, and I'm sure it will fix itself, loads are reporting so 🙏
Anonymous User
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19-11-2016 8:23
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Pleased to see it's not just my Now TV box that has frozen. I've only been a Now TV customer for a couple of weeks and have already had some issues. Does it just resolve itself? I've tried all the trouble shooting tips inc a full reset but the problem remains. So far, I'm not impressed Now TV.
Anonymous User
Not applicable
19-11-2016 8:25
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Its a problem their end
dr_necessitor
Elite
19-11-2016 8:26
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Clearly a NOW TV problem (despite what the Service Status page says!).
Seems to be affecting all NOW TV box types (white, black & smart).
Service seems to be working OK on iOS devices & Roku own brand boxes.
Normal service should resume without needing to do anything (or at worst a power cycle of the box).
Seems to be affecting all NOW TV box types (white, black & smart).
Service seems to be working OK on iOS devices & Roku own brand boxes.
Normal service should resume without needing to do anything (or at worst a power cycle of the box).
Anonymous User
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19-11-2016 8:32
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We not happy .... Tried everything and nothing .... Not impressed at all
Anonymous User
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19-11-2016 8:35
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I'm having the exact same problem with my 2 now tv boxes, thought it was very odd for them to both be down
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