14-06-2020 9:22
Every use my box shows a fuzzy screen. I have tried unplugging and repowering, but the only solution is to press reset underneath. I then have to enter every password which is driving me insane. Prior to this, there was a problem, I had to unplug and power up to activate the screen. Any suggestions.
15-06-2020 8:53
@Anonymous User
What colour is your box?
15-06-2020 14:01
Black box, blue writing, reset underneath
18-06-2020 10:12
Hi @Anonymous User ,
Sorry to hear about the issues you are encountering with your device.
Can you please let us know the version of the app you are running?
You should be able to find this out by heading to My Account.
Thanks
Karl
18-06-2020 13:55
22-06-2020 12:46
Any suggestions?