Broadband is down

[yungroy]

Broadband modem shows three greenlights. restarted 2 times. able to connect  it but no internet access

[gavs82008]

@yungroy 

Posting on here means noting when it comes to broadband as support NEVER come on and post on the forum. You need to call the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Also you tagged this in the wrong section of the forum, You put it in the streaming stick/box which is NOT the router.

[RoyB]

Now lost its DNS servers, the things that take in ‘xyz’ and translate it to ‘nnn.nnn.nnn.nnn’ a numeric address that the network can use. So your data goes up the still-working wire/fibre to Now, where they hit the computer equivalent of a brick wall…. 😢