02-06-2024 15:09
Hello
my broadband doesn’t work.
service checked says good
switched off and on and unplugged as advised.
router box light colours -power green, internet orange, wireless green
NOW TV PLEASE SORT.
02-06-2024 16:59
@Laidhxuhrb1733
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
Below are some standard things you can and probably have done before calling the team.
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
This link also shows any planned outages as well wide spread faults.https://help.nowtv.com/service-status
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
