05-11-2013 21:43
Why does my now tv box not recognise username or password -both correct and case correct
Solved! Go to Solution.
08-11-2013 8:39
16-03-2016 12:08
16-03-2016 13:25
@Anonymous User If you've had an invoice from Apple then I'm guessing you bought a pass on your Apple TV? If so bear in mind you will only be able to watch your pass on your Apple TV, not on any other devices (for those you need to buy your passes via NOW TV).
If it's not working on your Apple TV then post back.
16-03-2016 14:29
10-06-2014 17:28
Hi , I've just purchased another now tv box and every time I enter my username and password the box will just restart and tell me to add it all over again. I've tried inputting in more than 20 times now and still not allowing me I even logged out of my account on another device to make sure it was defiantly the right username and password I was using and it was fine. Can anyone help me with this 🙂
thanks kelly
10-06-2014 17:29
are you activating it or just trying to log in?
10-06-2014 17:32
Activating it as just purchased it but my account I've had for a few months and us it on anothe now tv box and a ps3
10-06-2014 17:33
an agent on chat when I was trying to have my problem resolved said due to maintence between 5pm and 7pm today you won't be able to activate the box x
10-06-2014 17:36
Oh thank you for your help will give it a couple of hours and try again and if still nothing will try get some more help :)x
10-06-2014 17:36
11-06-2014 18:42
How do i actually activate my tv box? Ive entered my ccard details set my password and user name but when i enter it on the tv set on insterlation it says I need to activate the box but doesnt show you how!!!